I was recently joined for a lively discussion on digital transformation by Shivani Govil, CCC Intelligent Solutions, and moderator Greg Lindsay for Fast Company’s Innovation 360 Festival.

I’m happy to have been able to contribute to this important white paper from Harvard Business Review Analytics on the topic of “Aligning Your Organization Around the Customer.”

The paper spotlights the stories of 5 global businesses and their own digital transformations: HSBC, Virgin Voyages, Bed Bath & Beyond, CTC Digital, and Seera Group, thanks to executives Michael Spiteri, Mariana Fonseca Medina, Rafeh Masood, John Koryl, and Ronnie Varghese.

Congratulations to the amazing graduates of our 5th cohort of my Columbia Business School’s Digital Business Leadership Program! It was such a pleasure to complete our 6-month journey back on campus, teaching in-person to all who could make it, and virtually to our amazing group of “streamers”!

I’m delighted to share this YouTube recording of my panel on digital transformation, and lessons from Brazil, with my former student Eduardo Peixoto. The discussion took place as part of the launch event for Eduardo’s new book co-authored with Igor Calvet. The video below starts at my section with Eduardo (30 minutes, in English). In […]

Join me for my NEW “live virtual” program on Leading Digital Transformation, from Columbia Business School Executive Education.

I was delighted to sit down with “Licensias B2B” magazine to discuss the publication in Spanish of my book, “The Digital Transformation Playbook” and the challenges of people, culture, and change for business leaders in the digital era!

One of the amazing speakers we’ve had for Columbia Business School’s Digital Business Leadership Program was Dan Siroker. Dan co-founded Optimizely, a company I’ve been teaching about for years, as they have helped so many businesses become more data- and experimentation-driven.

I am delighted to announce that the Spanish edition of “The Digital Transformation Playbook” is now available for purchase!

I’m thrilled to announce that my latest book, “The Digital Transformation Playbook: Rethink Your Business for the Digital Age” is now published in 12 languages: Spanish, Portuguese, Chinese, Japanese, Korean, Vietnamese, German, Russian, Serbian, Turkish, Persian, … and English (the original). It’s also available in audiobook in English, Portuguese, and Vietnamese.

I’ve spent the last decade advising businesses leaders on the challenge of digital transformation: how should an organization started before the internet evolve, in order to grow in the digital economy? In many cases, this started with persuasion—getting the board and others aligned on the signature importance of digital to their own future. Today, that […]